Kathleen Black is one of Canada’s leading Real Estate Coaches and Trainers, delivering her proven success techniques to Agents and Teams across North America.

Beginning her career as a ReMax Real Estate Agent and working her way to being recognized within the top 1% of Realtors in both the Durham Region and on the Toronto Real Estate Board, many would agree that this level of success is the pinnacle achievement amongst their peers; but for Kathleen it was only the beginning.

Kathleen quickly realized that her success was attributed to programs that she had developed internally over years of perfecting her craft as an Agent. Recognizing the demand for such programs, Kathleen set out to work on further developing each system and building out a robust platform of educational programs and coaching methods designed to provide Real Estate Agents with the tools and techniques needed to progress forward both personally and professionally. In 2015, Kathleen Black Coaching & Consulting (KBCC) was formed.

With the launch of KBCC and building upon her 10+ years of Team and Agent development and guidance, hundreds of teams have attributed their growth and success to Kathleen’s leadership either directly or through one of her coaching programs. Her credibility and understanding of the Real Estate market has guided countless teams to be Top 1% Producers.

The success of KBCC centers around integrity, honesty, and results-driven measures, the very things that represent Kathleen. Her “practice what you preach” mantra has served both herself and her clients well with over 80% of them at the top 1% of production across the country.

If being a CEO, development coach, professional speaker, and educator weren’t enough, Kathleen is also a dedicated mother and has been named one of the Top 100 Elite Women Driving the Future of Real Estate by REP Magazine, and in 2018 as one of the Top 20 Emerging Leaders by T3 Sixty.

Kathleen is also the driving-force behind the Ultimate Team Summit, the largest team specific Real Estate summit in North America and the premier event destination for top producing teams and professionals.

With unmatched experience in lead conversion, calling habits for success, & the ultimate in lead conversion leverage; the Inside Sales Department.

Overseeing the former #1 department responsible for 500K dials per year, later working with Kathleen in creating what is today’s #1 Conversion Department in Canada, with 300+ Deals a Year from that department alone.

System Expertise:

• KBCC On-Boarding New Recruit Training Process
• KBCC Phone Conversion & Script Book
• KBCC Ultimate Buyer System
• KBCC Ultimate Listing System
• KBCC Strategic Direction for Growth
• KBCC Inside Sales System: Hiring, Training, Tracking, On-Going Coaching/ Dept. Management, & Growth

Shannon Smith has been instrumental with coaching and training systems that have proven successful to Teams across North America. Shannon began her career as an inside sales associate, generating leads for field agents on the team. Quickly mastering the scripts and skills needed to be successful at converting leads to appointments, Shannon succeeded as an Inside Sales Manager to one of the largest ISA departments in Canada. Shannon has developed the skills to train beyond just the ISA department including onboarding, hiring, recruitment, scripting, presentations and team dynamics.

Shannon has studied Psychology, Sociology and Social Anthropology at the University of Toronto. After graduating, she attained her teaching certificate for private school. Teaching and public speaking are in her blood as she knew from an early age that was a path she wanted to follow. She puts those skills to good use and loves working with like-minded colleagues and clients, who have a passion for sales.

Shannon is married to her best friend and has two beautiful children.

Bringing over 38 years of experience, Ronn is widely recognized as a leading advocate on the fundamentals, strategies, and techniques of buying and selling residential real estate and mortgage financing.

Overseeing the mindset, sales process, production growth,  & accountability of solo-prenuers and teams, Ronn brings the experience, energy & dedication to keep others moving forward with enthusiasm.

System Expertise:

• -KBCC Sales Process
• -KBCC Genius Model for Leverage & Expansion
• -KBCC Expansion Mentality
• -KBCC Marketing Systems
• -KBCC Tracking & Accountability System
• -KBCC Priority Focus & Leverage Your Time

Ronn James brings to the table, over 38 years experience in real estate and mortgage management. In fact, Ronn is widely recognized as a leading advocate on the fundamentals, strategies, and techniques of buying and selling residential real estate and mortgage financing.

Ronn has grassroots experience. Qualifying in 1982 as a real estate sales representative actively selling residential real estate in Brampton then later in many of the GTA markets. To round out his experience Ronn then held various regional sales management positions and with all the major players in the Canadian financial arena – National Trust, Scotiabank, Royal Bank, TD Canada Trust and Invis, in the Canadian Mortgage industry as a real estate sales authority.

Ronn has appeared on Breakfast Television, been a regular guest on City TV’s nationally syndicated CityLine with Marilyn Denis. Ronn was also a segment host (Around The House) On CTS’ REAL LIFE with Sharon Caddy.

Ronn has also been heard on a broad spectrum of radio stations from CFRB to CFNY, all the while sharing views and insights on real estate concepts and practices.

Ronn has also been a regular columnist contributor to New Homes and Condos For Sale, the Toronto Sun and Canadian Home planner. As well, Ronn is the co-author of REAL ESTATE INC. (The book that makes you think)

Ronn has delivered coaching, training, and seminars to the real estate and mortgage industry as well the public, across Southern Ontario.

Overseeing the CRM organization,  Database plans, check lists, sales & logistics plans around Team Support for hundreds of Top 1% Performing Teams & Producers.

As a Top Producer & experienced Team Leader, Lucia has helped KBCC AWARD winners & MVPs expand their business efficiently to do more in less time, while feeling more organized.  From hiring, to system creation, to training, to maintenance, and the expansion process, Lucia has lead countless solo-prenuers to Teamed Success!

System Expertise:

• KBCC Ultimate Hiring System
• KBCC CRM Organization & Administrative Systems
• KBCC Ultimate Recruitment System
• KBCC Ultimate Team Compensation Plan *Custom
• KBCC Team Member Agreements & Protection Terms
• KBCC Economic Model, Budget, Profit & Loss
• KBCC Time Priority Focus  & NLP Performance Mindset

As a Kathleen Black Coaching & Consulting Real Estate Coach, Lucia Gouveia brings over 15 years experience as a Team Leader, Trainer, and Sales Representative to assist her clients. In her time as an Agent, Lucia’s team was in the top 5% of among all Royal LePage Canada and she was consistently a Top Producer and Service Excellence award winner with her brokerage.

Lucia’s positions herself as a trusted adviser, providing guidance and value in navigating the process of Business and Team Development. She believes that if you provide insight and education, people will see their options clearly and come to their own conclusions as to what is best for them.

As a Master Practitioner of Neurolinguistic Programming (NLP), Lucia brings a wealth of knowledge in regards to mindset, overcoming mental roadblocks, and performance development. She feels that the only thing that gets in the way of unlimited potential is the false boxes that we put ourselves in. She feels that looking forward toward what you want, and by breaking the barriers of the fake boxes, is the only way we can see our true magnificent potential. Lucia attributes her success to a strong work ethic, strategic approach, and the ability to assess and problem solve quickly. Her systems, organization and willingness to share comes naturally to her. Lucia is a mother of a highly energetic son and consistently finds that he teaches her things about herself everyday.

With experience as Broker of Record for one of Re/Max’s Top 10 teams in Canada, Sandra has consistently ranked in the top 1% of Realtors for number of transactions done.

Sandra has helped KBCC AWARD winners & MVPS to organize their time, enjoy their life, & expand their business. With a degree in Psychology, & focus in motivational psychology, Sandra helps solo-preneuers to organize their sales process, increase production, &  hold accountability around the results they desire.

System Expertise:

• KBCC Sales Process
• KBCC Genius Model for Leverage & Expansion
• KBCC Expansion Mentality
• KBCC Marketing Systems
• KBCC Tracking & Accountability System
• KBCC Priority Focus & Leverage Your Time

Sandra has been a licensed Realtor since 2005, and attained her Broker’s License in 2008.  Sandra is currently the Broker of Record for one of Re/Max’s Top 10 teams in Canada.  Throughout her career, Sandra has consistently ranked in the top 1% of Realtors for number of transactions done.  She has also received the Re/Max 100% Club Reward for outstanding sales achievement consecutively for every year she has been in the business.  On a personal note, Sandra has 2 children and enjoys providing them with unique experiences such as horseback riding, art classes and various sports.  For herself, she enjoys and has completed two 5km obstacle races.  Sandra is also a graduate of University where she attained an Honours Degree in Biology and Psychology.  Her areas of focus in Psychology were in child development and motivational Psychology.

Victoria is the founder and owner of DISCover What Works, and is certified in DISC, EQ, GIA & Team Facilitation.  Victoria coaches her clients to harness the power of effective communication to raise individual and team performance.  Prior to starting her own business, Victoria was a REALTOR® on a top producing team and worked as the Manager of Broker Services at Royal LePage Canada.  Victoria’s background in real estate sales, team environments, and management allows her to bring a unique perspective of practical experience combined with theoretical knowledge.  

Madison Gormley is an award-winning graduate of the Journalism – Mass Media program at Durham College. She loves all things social media, marketing, proofreading, writing, beauty, music, the arts and her most beloved, photography.

I am Favour Nnabuife, Creative designer, Media enthusiast with over five years of experience as a Creative Designer. I’ve completed various projects for individuals, small businesses, and large corporations. My dynamic skill set allows me to specialize in a variety of areas including; digital and print design, branding, user interface design, web and application design.

As the Director of Operations at KBCC, Stacey brings over 15 years of experience in Business Management, Operations and client experience. She has worked in a variety of settings and is always striving to be the best in the business with her unmatched drive, motivation and determination. Stacey loves to learn, read, music, and most importantly, spend time with her two young sons.